Degban Group Cancellation/Termination and Refund Policy

Termination Policy

Contracts may be canceled at any time during the life time of a contract given there is only less than 30 days left on the length of the contract. All applications for termination of contracts must be submitted to cancellations at Degban dot com in writing. All applications will be processed within two weeks of the receipt of the cancellation application letter. All applications for cancellation must come from the email address registered with Degban for contract correspondence and must be signed by the person whom signed the contract.

Refund Policy

Degban maintains a flexible and fair refund policy regarding payments paid in advance of services rendered.

In order for a client to be eligible for a full refund the client must meet all criteria set forth in section 1 and at least one criterion in section 2:

Section 1:

Client must have made full payment into one of Degban accounts and be in possession of confirmation of such payment.

All request for refund must be submitted to refunds at Degban dot com

All refund requests must have proof of payment as an attachment.

Section 2:

Change of mind refunds are only possible before the A1 form is posted on the website or at least 72 hours before commencement of service.

Service termination refunds are only possible before take down notices are sent for at most 99 instances of copyright infringement.

Recurring billing cancellation:

All recurring billing will be canceled by Degban once the application for refund is accepted by the payment processing team. All other cancellations of recurring billing by client are not permitted and will constitute breach of contract.

Reimbursement of Refunds:

Degban reserves the right to choose the method of reimbursement of funds at its own desecration.